Right of withdrawal

CONSUMER INFORMATION AND CANCELLATION POLICY

(1) The language available for the conclusion of the contract is exclusively German.

(2) The presentation of my services on the website does not constitute a binding offer on my part. Only when you book a service is a binding offer according to § 145 BGB. If you accept this offer, I will send you a booking confirmation by email. This concludes the contract for the booking/purchase.

(3) The prices I quote are gross prices including taxes (for Germany).

(4) The data required for the execution of the contract between you and me will be stored by me and are accessible to you at any time. In this respect, I refer to the regulation of the data protection declaration on my website.

(5) As a consumer, you have a right of withdrawal in accordance with the following instructions -

 

Right of withdrawal

As a consumer, you have the right to withdraw from the contract within fourteen days without giving a reason.

You are not entitled to a right of cancellation if you expressly agreed when you made your booking/purchase that I should start performing the service before the end of the cancellation period and that this service was rendered in full. If I have partially rendered the service, you are no longer entitled to a right of withdrawal.

 

Beginning of the period when booking mentoring and group programs

The cancellation period is fourteen days from the day the contract was concluded. The contract is concluded on the day on which you receive a confirmation e-mail from me after a successful booking.

 

To exercise your right of withdrawal, you must contact me

Alexandra Fischer

Drostestrasse 21

70499 Stuttgart

or to connect@alexandra-fischer.com

 

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model cancellation form for this, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

 

Consequences of revocation

If you revoke this contract, I have to repay all payments made that I have received from you no later than fourteen days from the day on which I received notification of your revocation of this contract. For this repayment I use the same means of payment that you used in the original transaction.

If you made the payment by bank transfer, please let me know your account details, as I can only see part of your account details on the bank statement.

 

If you have agreed that I should start with the service before the end of the 14-day cancellation period, then you also have to pay me the consideration (fee) for these services and in this respect you have no right to reimbursement.

 


Sample revocation template

 

Sample withdrawal form according to

Annex 2 to Article 246a Section 1 Paragraph 2 Sentence 1 No. 1 and Section 2 Paragraph 2 No. 2 EGBGB

 

Alexandra Fischer

Drostestrasse 21

70499 Stuttgart

or to connect@alexandra-fischer.com

 

I/we (*) hereby revoke the contract concluded by me/us (*) for the booking of the coaching program (description so that it can be clearly determined to which booking the revocation relates)

 

§ booked on: (*). . . . ./ . . . . .

§ Confirmation email received on: (*)

§ name of the consumer(s);

§ address of consumer(s);

§ Account details for the refund

§ Signature of the consumer(s) (only in the case of notification on paper);

 

Datum

 

(*) Delete where not applicable

 

 

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